Questions, answered plainly.

No. It is an estimate — an informed view of what the work typically costs in your area. Only a contractor can give you a quote, and only they can commit to a price. The point of the estimate is that you can tell whether their quote is reasonable.

We give a range rather than a single figure, and the range widens when we are less sure. Estimates made from photographs, without opening a wall, carry real uncertainty — the cost engineering standard for this stage puts it at roughly minus 30 to plus 50 percent at its broadest. We would rather show you that honestly than pretend to a precision we do not have.

Never. We take no money from contractors in any form — no lead generation, no referral fees, no sponsored placements. Your details are not passed to anyone. You can ask what a job costs without anyone finding out you need work done.

Because a ZIP is all the pricing needs. Construction cost data is published at metro level, so a street address would give us nothing more useful — while creating a record of exactly where you live alongside photographs of the inside of your home. We would rather not hold that.

They are stored privately, never publicly accessible, and location metadata is stripped from them on your phone before they are ever uploaded. They are sent to our vision provider to determine the scope of work, and to nobody else. You can delete a project and its photos at any time.

You correct it. Before showing any price, we state back in plain language what we think the work is, what we assumed, and what the photos could not show. If that is wrong, fix it and the estimate re-prices immediately.

It tells you whether a permit is likely to be required for that kind of work in your area, roughly what it tends to cost, and who to confirm it with. Permit rules are set by thousands of separate local authorities, so we say what is likely rather than what is certain — and we say when we do not know.

Usually not. Most contractors are honest, and a quote can be legitimately higher than our estimate for good reasons — better materials, a wider scope, something they spotted that the photos did not show. The point is not to catch anyone out. It is that you can ask why, and understand the answer.

It is in development for iPhone. Leave your email and we will tell you once, when it opens.